Our founders worked with HP to identify tribal knowledge transfer as a way to encourage the subject matter experts in their midst to share experiences with junior members. A year of research was conducted (in association with the University of California) aimed at discovering ways to make the tacit information in someone’s head more explicit. This topic was so popular that more than 40 other companies participated in the research effort, with hundreds of their workforce contributing insight through surveys and break-out discussions.

The results from this project laid the groundwork for dozens of Community of Practice endeavors adopted by several high tech and life science oriented companies as a way to implement change and develop their workforces.